Directory

www.gov.uk/government/organisations/department-for-education

The Department for Education is responsible for children’s services and education, including early years, schools, higher and further education policy, apprenticeships and wider skills in England. 

For general enquiries, call 0370 000 2288

www.talktofrank.com

If you want to talk, you can call FRANK 24 hours a day, 365 days a year.

Call us on 0800 77 66 00

www.edfenergy.com/for-home/help-support/gas-electricity-emergency-contact

If you smell gas, think you have a gas leak or have any concerns regarding carbon monoxide, immediately open all windows and doors and extinguish any naked flames including cigarettes, then call the Gas Emergency Services free on 0800 111 999(1). This is a national number and is available to all areas.

www.fenland.gov.uk

The quickest way of contacting us is by using the online forms by clicking here, or by emailing info@fenland.gov.uk.

For general enquiries, call 01354 654321

www.flood-warning-information.service.gov.uk/warnings

For general enquiries, call 0345 988 1188

www.gingerbread.org.uk

For lots of information on a wide range of issues, including benefits and tax credits, childcare, separation, work, housing and child maintenance call 0207 428 5400

www.gov.uk/jobsearch

Search and apply for full or part-time jobs in Great Britain.

www.missingpeople.org.uk

Missing People's helpline is free, and availble 24/7.

If a friend or relative has gone missing and you need support and advice call or text 116 000 or email 116000@missingpeople.org.uk.

www.nationaldebtline.org

Call for free debt advice on 0808 808 4000

https://www.nhs.uk/NHSEngland/AboutNHSservices/Emergencyandurgentcareservices/Pages/NHS-111.aspx

If you're worried about an urgent medical concern, call 111 and speak to a fully trained adviser.

For less urgent health needs, contact your GP or local pharmacist.

www.ofgem.gov.uk

The Office of Gas and Electricity Markets.

For contact details and information for all our enquiry lines and offices, click here.

www.ofcom.org.uk/home

The Office of Communications.

For advice, or to complain about phone or internet services, or TV or radio programmes, please contact Ofcom via one of these numbers - 0300 123 3333 or 020 7981 3040

www.ofwat.gov.uk

The Water Services Regulation Authority.

Make an enquiry or complaint via the Consumer Council for Water by clicking here, or call 0300 034 2222 (for customers in England)/0300 034 3333 (for customers in Wales).

www.gov.uk/government/organisations/hm-passport-office

For passport advice call 0300 222 0000.

The line is open from 8am to 8pm Monday to Friday, and from 9am to 5.30pm weekends and public holidays. Calls to 0300 numbers are charged at your network provider's standard national rate.

www.cambs.police.uk

Call 101 for non-emergency enquiries. Using this number, you can report an incident or get help.

Call 999 if; a serious offence is in progress or has just been committed, someone is in immediate danger or harm, property is in danger of being damaged, a serious disruption to the public is likely.

www.royalmail.com/find-a-postcode

Monday to Friday - 8am to 4pm - 0906 302 1222

Monday to Friday - 4pm to 6pm - 0845 7111 222

Saturday - 8am to 1pm - 0845 7111 222

www.relate.org.uk/

If you want to talk to someone on the phone, call 01302 347866

www.rspca.org.uk

Call the 24-hour cruelty line to report cruelty or an animal in distress on 0300 1234 999

www.samaritans.org

Whatever you're going through, call free any time, from any phone on 116 123

revenuebenefits.org.uk/tax-credits/guidance/how-to-deal-with-hmrc/contacting-hmrc-about-tax-credits/

The main telephone number for the tax credit helpline is 0345 300 3900

https://www.tradingstandards.uk/consumers/support-advice

Trading standards services are delivered by your local authority and consumer concerns should be reported to the Citizens Advice consumer helpline on 03454 04 05 06.

www.victimsupport.org.uk

If you’ve been affected by crime and you need confidential support or information, call our Supportline for free on 08 08 16 89 111

www.visiteastofengland.com

If you are looking for tourist information, please contact the local tourism information centre for area advice, accommodation information and brochures.

Details of these can be found by clicking here

www.cambridgeshire.gov.uk/wisbech-library

For general enquiries, call 0345 045 5225